Privacy Policy

1. Who We Are

Legal Entity: Lumaco Consulting, LLC

Brand Name: LUMA Web Solutions

Lumaco Consulting, LLC provides professional website development, website hosting, email hosting, branding, graphic design, digital consulting, maintenance, and related technology services throughout multiple U.S. states.

2. Information We Collect

We collect only the information necessary to communicate with prospective and existing clients.

This may include:

• Name
• Company Name
• Email Address
• Telephone Number
• Project Details
• Service Requests
• Messages submitted through our contact forms

We do not intentionally collect sensitive personal information through our website.

3. How We Use Your Information

We use the information you provide to:

• Respond to inquiries
• Prepare proposals and estimates
• Communicate regarding services
• Schedule consultations
• Provide customer support
• Deliver contracted services
• Improve our website and customer experience
• Comply with applicable legal obligations

4. Website Analytics

Our website may collect limited technical information such as:

• Browser type
• Device type
• IP address
• Operating system
• Pages visited
• Referring website
• Date and time of access

This information is used only for website performance, security, and analytics.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember preferences
• Improve website performance
• Measure website traffic
• Enhance user experience

You may disable cookies within your browser settings.

6. Information Sharing

Lumaco Consulting, LLC does not sell your personal information.

We may share information only with trusted service providers when necessary to deliver our services, including:

• Website hosting providers
• Email hosting providers
• Payment processors
• Cloud infrastructure providers
• Domain registrars
• Marketing or advertising partners engaged on your behalf

These providers are contractually expected to safeguard your information.

7. Data Security

We employ commercially reasonable administrative, technical, and physical safeguards designed to protect personal information, including:

• SSL/TLS encrypted connections
• Secure hosting environments
• Firewall protection
• Spam filtering
• Access controls
• Routine software updates
• Security monitoring

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide requested services
• Maintain business records
• Meet legal or regulatory requirements
• Resolve disputes
• Enforce agreements

9. Third-Party Services

Our website may include links or integrations with third-party services, including but not limited to:

• Google
• Microsoft
• Meta (Facebook)
• LinkedIn
• Payment processors
• CRM platforms
• Marketing automation tools

We are not responsible for the privacy practices of third-party websites or services.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information, subject to legal obligations
• Request information about how your data is used
• Opt out of certain communications

To exercise these rights, please contact us using the information below.

11. Children's Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from children under the age of 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The updated version will be posted on this page with a revised Effective Date.

13. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Your Consent

By using this website, you acknowledge that you have read and agree to this Privacy Policy.