Effective Date: August 6, 2026
Last Updated: August 6, 2026
These Terms of Service ("Terms") govern access to and use of the LUMA Web Solutions website, communications, proposals, subscriptions, hosting services, maintenance services, and related professional services provided by Lumaco Consulting, LLC.
Please read these Terms carefully. By accessing our website, submitting an inquiry, accepting a proposal, making a payment, creating an account, or using our services, you agree to be bound by these Terms.
Legal Entity: Lumaco Consulting, LLC
Brand Name: LUMA Web Solutions
Website: https://www.lumawebsolutions.com
Email: info@lumawebsolutions.com
Mailing Address: 71 W. Main Street, Freehold NJ, USA
In these Terms, "Lumaco Consulting," "LUMA," "LUMA Web Solutions," "we," "us," and "our" refer to Lumaco Consulting, LLC.
"Client," "customer," "you," and "your" refer to the individual or organization accessing our website or purchasing our services.
These Terms apply to:
Specific projects may also be governed by a proposal, service agreement, statement of work, order form, invoice, or other written agreement.
If a signed service agreement or statement of work conflicts with these Terms, the signed agreement will control for that specific service or project.
You must be at least 18 years old and legally capable of entering into a binding agreement to use our services.
If you act on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.
Initial consultations may be offered without charge unless otherwise stated.
A consultation does not obligate either party to proceed with a project.
Project scope, pricing, payment schedules, deliverables, estimated timelines, revision limits, integrations, hosting, maintenance, and other requirements may be described in a written proposal or statement of work.
Only services expressly included in an accepted proposal are included in the project price.
Requests outside the agreed scope may require:
Verbal discussions do not modify an accepted proposal unless confirmed in writing by an authorized LUMA representative.
The Client agrees to provide accurate and timely information reasonably required to complete the services.
Client responsibilities may include providing:
The Client is responsible for reviewing all content, designs, functionality, legal notices, and deliverables before approval or publication.
Delays in providing required information, approvals, content, access, or feedback may extend the project schedule.
When copywriting is included, LUMA may create content based on consultations, questionnaires, research, Client materials, and publicly available information.
The Client remains responsible for confirming that all published content is:
LUMA does not provide legal, tax, medical, financial, regulatory, or compliance advice.
The Client should have qualified professionals review regulated, technical, or legally significant content before publication.
Design projects may include concepts, wireframes, prototypes, mockups, or draft layouts.
Design projects may include concepts, wireframes, prototypes, mockups, or draft layouts. The number of revision rounds included in a project will be stated in the applicable proposal or package.
A revision round means a consolidated set of requested changes submitted at one time.
Additional revisions, substantial redesigns, new concepts, or changes requested after approval may be billed separately.
Approval of a design, mockup, or development stage authorizes LUMA to proceed to the next stage.
LUMA develops websites using commercially reasonable professional standards and may use:
We aim to develop responsive, accessible, secure, and search-engine-friendly websites.
However, technology, browsers, devices, plugins, search engines, third-party platforms, and security threats continually change. We do not guarantee permanent compatibility with every device, browser, operating system, service, or future technology.
When SEO setup is included, LUMA may provide services such as:
Search engines independently determine crawling, indexing, placement, and rankings.
LUMA does not guarantee:
Search-engine algorithms and policies may change without notice.
Projects may involve third-party products or services, including:
Third-party services are governed by their own terms, privacy policies, pricing, availability, and technical requirements.
The Client is responsible for third-party subscription, license, transaction, usage, data, and renewal fees unless the proposal expressly states otherwise.
LUMA is not responsible for third-party outages, suspensions, pricing changes, policy changes, security incidents, discontinued functionality, or service limitations.
Changes made by a third party may require additional development or maintenance fees.
Professional email services may be offered separately or included in specific packages.
Mailbox limits, storage, spam filtering, migration, retention, support, and acceptable-use requirements may vary by plan or provider.
Email delivery cannot be guaranteed because delivery depends on recipient servers, spam filters, domain reputation, authentication, content, and third-party networks.
The Client must not use email services for:
We may suspend email services that create security, reputation, legal, or operational risks.
Hosting and maintenance services may be billed monthly, annually, or according to the applicable proposal.
Hosting and maintenance may include:
Included editing hours do not roll over unless expressly stated in writing.
Unused maintenance time has no cash value and cannot be transferred.
Work exceeding the included monthly time may require advance approval and additional fees.
Maintenance does not include a redesign, new pages, custom programming, emergency recovery, major content production, new integrations, or work outside the agreed scope unless stated otherwise.
We use commercially reasonable measures to support website availability and security.
No website, server, email system, network, backup, or security measure is completely uninterrupted or immune from failure or attack.
Unless expressly stated in a separate written agreement, we do not guarantee:
Clients should maintain independent copies of critical business records and content.
Fees are stated in the applicable proposal, package, invoice, checkout page, or order form.
Unless otherwise stated:
The Client is responsible for applicable taxes, transaction fees, chargeback costs, and collection costs unless prohibited by law.
Payments are nonrefundable once services have been performed or resources have been committed, except as expressly stated in writing or required by law.
Hosting, maintenance, email, monitoring, support, and other subscription services may renew automatically for successive billing periods until canceled.
By purchasing a recurring service, the Client authorizes the applicable recurring charges using the selected payment method.
The Client must provide cancellation notice before the next billing date to avoid the next recurring charge.
Cancellation does not automatically result in a refund for the current billing period.
We may suspend or terminate services for:
The Client may terminate recurring services by providing notice according to the applicable proposal or service agreement.
Amounts due before termination remain payable.
Following termination, the Client may be required to transfer or replace hosting, domains, email, software licenses, integrations, and third-party accounts.
We are not obligated to retain Client data indefinitely after termination.
If the Client does not respond, provide required materials, or approve work for an extended period, LUMA may place the project on hold.
A reactivation fee or revised schedule may apply when work resumes.
A project may be treated as abandoned if the Client remains unresponsive for 60 consecutive days after written notice.
Payments previously made for completed work, reserved production time, purchased assets, or committed resources are nonrefundable.
The Client retains ownership of materials supplied by the Client.
The Client grants LUMA a limited license to use those materials as necessary to perform the services.
The Client represents that it owns or has permission to use all materials it provides.
After full payment, the Client receives the ownership or usage rights described in the applicable proposal.
Third-party assets remain subject to their original licenses.
LUMA retains ownership of:
Unless prohibited in writing, LUMA may display completed work in portfolios, presentations, proposals, case studies, social media, and marketing materials.
Websites may include licensed photos, graphics, fonts, plugins, themes, software, or other third-party assets.
Those assets may have separate restrictions and may not be transferable beyond the licensed project.
The Client is responsible for ongoing renewal fees when licenses are registered directly to the Client or transferred after launch.
You may not use our website or services to:
We reserve the right to investigate suspected violations and cooperate with lawful requests.
Each party may receive confidential business, technical, financial, login, strategy, or customer information.
Each party agrees to use reasonable care to protect confidential information and to use it only for the intended business relationship.
Confidential information does not include information that:
Our collection and use of personal information are governed by our Privacy Policy.
By using our website or services, you acknowledge that you have reviewed the Privacy Policy.
You consent to receive project, billing, service, and administrative communications electronically.
Clicking an acceptance button, submitting an order, paying an invoice, signing electronically, or otherwise indicating acceptance may constitute agreement to these Terms and related project documents.
You are responsible for maintaining a current email address and reviewing communications sent to it.
Except as expressly stated in a signed agreement, the website and services are provided on an "as is" and "as available" basis.
To the maximum extent permitted by law, LUMA disclaims implied warranties, including warranties of:
We do not guarantee revenue, sales, traffic, leads, conversions, rankings, or business success.
To the maximum extent permitted by law, Lumaco Consulting, LLC and its owners, employees, contractors, and affiliates will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages.
This includes loss of:
To the maximum extent permitted by law, our total liability arising from a specific service will not exceed the amount paid to LUMA for that service during the three months immediately preceding the event giving rise to the claim.
Some jurisdictions do not permit certain liability exclusions or limitations. In those jurisdictions, these provisions apply only to the maximum extent permitted by law.
The Client agrees to defend, indemnify, and hold harmless Lumaco Consulting, LLC and its owners, employees, contractors, and affiliates from claims, damages, liabilities, losses, and reasonable expenses arising from:
Neither party will be liable for delays or failures caused by circumstances beyond reasonable control, including:
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles, except where another law must apply.
The parties consent to the exclusive jurisdiction of the state and federal courts serving Monmouth County, New Jersey, for disputes not subject to another written dispute-resolution agreement.
Clients in other jurisdictions may have rights that cannot lawfully be waived.
Before filing a legal claim, each party agrees to provide written notice describing the dispute and requested resolution.
The parties will attempt in good faith to resolve the dispute through direct communication for at least 30 days after notice is received.
Nothing in this section prevents either party from seeking emergency injunctive relief when necessary to prevent immediate harm.
To the extent permitted by law, any claim relating to the website or services must be brought within one year after the event giving rise to the claim.
This limitation does not apply where a longer period is required by law.
We may update these Terms periodically.
Updated Terms will be posted with a revised "Last Updated" date.
Changes apply prospectively unless otherwise required by law.
Continued use of the website or recurring services after updated Terms become effective constitutes acceptance of the revised Terms. Material changes to an active signed project agreement will require written agreement when applicable.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
The unenforceable provision will be modified only to the extent necessary to make it enforceable.
Failure to enforce a provision does not waive the right to enforce it later.
A waiver is effective only when made in writing by an authorized representative.
The Client may not assign its rights or obligations without our written consent.
We may assign these Terms in connection with a merger, acquisition, sale of assets, restructuring, or transfer of the business.
These Terms, the Privacy Policy, and any accepted proposal, statement of work, service agreement, order form, or invoice constitute the agreement between the parties concerning the applicable services.
They replace prior discussions or communications concerning the same subject.
Questions about these Terms may be sent to:
Lumaco Consulting, LLC
71 W. Main Street
Freehold, New Jersey 07728
United States
Email: legal@lumacoconsulting.com
Website: https://www.lumawebsolutions.com